Shipping Policy

Thank you for shopping with EXITDREAD. We are excited to get your order to you as quickly and smoothly as possible. Below, you’ll find all the details about our shipping process, including delivery times, costs, and policies for international orders.

1. Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.

  • During peak seasons or promotions, processing times may extend slightly.

2. Shipping Methods & Delivery Times

We offer worldwide shipping via trusted carriers such as DHL, FedEx, UPS, and USPS (or your preferred carriers).

Region/Shipping Method/Estimated Delivery Time

United States Standard / Express3-7 business days

Canada & Mexico Standard / Express5-10 business days

Europe International Standard7-15 business days

Asia & Australia International Express5-12 business days

Rest of World International Standard10-20 business days

Delivery times are estimates and may vary due to customs, holidays, or unforeseen delays.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on destination, weight, and shipping method.

  • Free shipping may be available for orders over $300 (if applicable).

4. International Shipping & Customs

  • Customers outside the [your country] are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in the order total and must be paid by the recipient upon delivery.

  • EXITDREAD is not responsible for delays caused by customs inspections.

5. Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • You can track your order directly on the carrier’s website.

6. Lost or Stolen Packages

  • If your package is lost in transit, please contact us within 30 days of shipment, and we will assist in filing a claim with the carrier.

  • EXITDREAD is not responsible for stolen packages after delivery confirmation.

7. Returns & Exchanges Due to Shipping Issues

  • If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos for assistance.

  • See our Return Policy for full details.

For any shipping-related questions, use the contact us page to get more info.
Thank you for supporting EXITDREAD!